Feefo Reviews - Average 95% (550 reviews)

Date Score Customer Comment Our Response
25-Apr-2017 Service:

Very good website and ease of purchasing. Mirror arrived in perfect condition and very well packed. Would recommend.

Many thanks
Thanks for the feedback and glad that the mirror arrived intact!
25-Apr-2017 Service:

Product:

Service rating : Great mirror, good price
Product : Great mirror , good price
Thanks for taking the time to leave us your feedback. We are so pleased to hear you like your new mirror and we are proud to stock over 900 different mirrors in our range. 
24-Apr-2017 Service:

Product:

Service rating : Whole experience 100%
Product : Brilliant excellent value
It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
23-Apr-2017 Service:

Product:

Service rating : It arrived really promptly and looks amazing. I was kept informed all the time regarding delivery.
Product : Excellent value and a beautiful 'huge' really solid oak mirror I love it.
We are very pleased to hear that your order was delivered on time and you are very happy with your new purchase!
22-Apr-2017 Service:

Product:

Get the orders dispatched quicker. Almost three weeks and I still don't have my order We are sorry that this item has not been sent despite us chasing this up several times with our warehouse provider. It has now been sent.
20-Apr-2017 Service:

Product:

Excellent service mirror arrived amazingly quickly well packaged. Thanks for taking the time to leave us your feedback and we are pleased you were impressed by our customer service.
20-Apr-2017 Service:

Product:

Service rating : I love the mirror. Quality, look and size is just what I wanted. Delivery exceptional with minute tracking and being able to see exactly where the delivery van was at any moment to be ready for its arrival. Very helpful and pleasant delivery person.
Product : Superb. Really...
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Service rating : Thanks for taking the time to leave your feedback. We are pleased that you like your new mirror.

Product : Wow, it certainly is the right shape and looks stunning. Thanks for sharing the photo.
19-Apr-2017 Service:

Product:

From ordering to delivery we were very happy with the company and our mirror was excellent value .. we would use them again It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
18-Apr-2017 Service:

Product:

Website suggested we needed to pay extra for a heavy duty hanger - which we did. The mirror was delivered with an identical hanger as standard. We have been duped into buying a spare hanger!! We are sorry that you feel you have been duped, that is obviously not the intention. We will make it clearer which mirrors come with fixings. In the mean time we have refunded you the cost of the extra set.
14-Apr-2017 Service:

Product:

Service rating : I have still not received my item! So maybe send it on time! Almost a month since ive ordered it
Product : I explained my item hasnt arrived yet no body has followed up or explained why! I just receive acknowledgement via email.. "we will look into to it for you" thdn nothing happens
Thanks for taking the time to leave us your feedback and we are sorry the delivery wasn’t able to be completed after 2 attempts. We have now refunded you in full.
14-Apr-2017 Service:

Product:

Easy to order, item came very well packed in quick time. I love my new mirror it exceeds the description on line and looks lovely in my bedroom. It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
13-Apr-2017 Service:

Product:

Service rating : Arrived when they said it would, driver very polite and helpful, the mirror was for my wife's birthday and was delighted with the mirror, it was better even than we expected, looks great positioned in the garden.
Product : The Gothic arch mirror exceeded our expectations looks great...
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It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
13-Apr-2017 Service:

Product:

Service rating : Mirror very good quality and looks very good for the price
Product : Delighted with mirror, looks expensive.
Thanks for taking the time to leave us your feedback. We are so pleased to hear you like your new mirror and we are proud to stock over 900 different mirrors in our range. 
13-Apr-2017 Service:

Product:

Service rating : Fantastic service! Would highly recommended.
Product : Quality product and good price.
We are very pleased to hear that your order was delivered on time and you are very happy with your new purchase!
12-Apr-2017 Service:

Product:

Service rating : Fantastic customer service. Gave constant updates to delivery. Very helpful.
Product : Brilliant, perfect. Great price.
Thanks for taking the time to leave us your feedback and we are pleased you were impressed by our customer service.
11-Apr-2017 Service:

Product:

Service rating : Mirror arrived on time and in perfect condition.

Excellent.
Product : Better than the picture...
We are very pleased to hear that your order was delivered on time and you are very happy with your new purchase!
11-Apr-2017 Service:

Product:

Excellent service, have used them before and they are very professional in their service. Thanks for taking the time to leave us your feedback and we are pleased you were impressed by our customer service.
10-Apr-2017 Service:

Product:

Service rating : The message sent re time of delivery was 24 hr clock instead of 12hr meant del was late evening as we didn't know this was an error we stayed up till after midnight and were following the driver on the map
Product : A few small flaws but due to the design can't really be seen...
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We are very sorry to hear this item has arrived with faults. We offer a no quibbles returns policy and would be happy to exchange this or collect this item for a full refund if this is not suitable?
10-Apr-2017 Service:

Product:

Service rating : Good product fast delivery
Product : Very good product good value
We are very pleased to hear that your order was delivered on time and you are very happy with your new purchase!
09-Apr-2017 Service:

Excellent service and lovely looking well made mirror It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
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