Feefo Reviews - Average 95% (566 reviews)

Date Score Customer Comment Our Response
25-Mar-2017 Service:

Excellent service from ordering to delivery, the mirror ordered was excellent quality and was well packaged We are very pleased to hear that your order was delivered on time and you are very happy with your new purchase!
25-Mar-2017 Service:

Product:

Service rating : You delivered the perfect mirror
Product : It is made well and looks expensive
We are so pleased to hear you like your new mirror! Be sure to follow us on Facebook & Twitter for all the latest products, promotions and competitions! We hope to hear from you again soon!
25-Mar-2017 Service:

Product:

Service rating : Very efficient service
Product : Looks lovely on my wall and matches the room perfectly
Thanks for taking the time to leave us your feedback and we are pleased you were impressed by our customer service.
24-Mar-2017 Service:

Product:

Service rating : it was very nice and good value for money
Product : good value for money would definately purchase from you again
Thanks for your feedback and we hope to hear from you again in the future.
23-Mar-2017 Service:

Product:

Service rating : I ordered a few mirrors all the same, one of the mirrors had a minor defect which broke upon mounting, all were mounted by the same pressure.
when informing the sales department about the defect was basically ignored and no response to my email. Avoid
Product : Poor quality...
Read More.
After explaining that we cannot replace items that are damaged during installation we even offered another sheet at a discounted price. Unfortunately we did not hear from you?
23-Mar-2017 Service:

Product:

Service rating : Excellent price and service.
Product : Excellent price and service.
Thanks for your feedback and we are pleased that we were able to meet your expectations.
22-Mar-2017 Service:

Product:

Service rating : This is the second time I have placed an order with Mirror Outlet, therefore my first experience was satisfactory, otherwise I wouldn't have ordered again.
Ordered and delivered on time, kept up-to-date with order. The only negative I have is that I asked for the mirror to be left...
Read More.
Thanks for taking the time to leave us your feedback and we are sorry the delivery wasn’t perfect.
21-Mar-2017 Service:

Order came quickly, had regular updates on status of delivery, and delivery guy helped bring the mirror inside as it was very large. Very pleased overall. The only downside was that as the mirror was not fully covered in the polythene, it was quite grubby. I am now going to have to give it a thorough... Read More. Please do not hesitate to contact our sales team on 01908 223388 if you have any problems with your new mirror, through our no quibble returns/ exchange policy we can arrange to collect your mirror and swap it for another, or collect it and issue you with a full refund.
21-Mar-2017 Service:

Product:

Service rating : Online query answered quickly, order arrived when stated, lovely product will be back
Product : Excellent service and product
It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
21-Mar-2017 Service:

Good Value and excellent service Thanks for taking the time to leave us your feedback and we are pleased you were impressed by our customer service.
21-Mar-2017 Service:

Good price
Arrived on date agreed
Looks good
Recommended
It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
21-Mar-2017 Service:

Product:

Service rating : Delivery was on time and mirror perfect, and very good value what more could you ask for
Product : Very good value, and lived up to image on internet
We are very pleased to hear that your order was delivered on time and you are very happy with your new purchase!
20-Mar-2017 Service:

Product:

Service rating : This is the first time I have dealt with mirror outlet and I was very pleased with the experience. From my initial order online, I was kept up to date about my order, I was emailed, texted and an hour before delivery given a call. The delivery driver was very professsional and was such a... Read More. Thank you for your feedback, we are very pleased to hear our logistics company have fulfilled your delivery requirements. Be sure to follow us on social media!
20-Mar-2017 Service:

Product:

Service rating : good mirror
goof price
great deliver service
Easy to dealing from ordering to supply
Product : nice mirror, heavy so not hung on the wall yet, waiting for
It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
20-Mar-2017 Service:

Great selection of mirrors, very quick and friendly service. Loving my mirror! Thanks for taking the time to leave us your feedback and we are pleased you were impressed by our customer service.
19-Mar-2017 Service:

Product:

Service rating : I ended up returning the mirror as the size was not appropriate for our needs. However, the mirror was good and they arranged the collection and the refund without any problems.
Product : Very good value for the money
It always great to hear positive feedback from our customers! We hope to hear back from you in the near future.
19-Mar-2017 Service:

Product:

Service rating : Beautiful 2 mirrors bought. Matched description fully. Lovely driver raj delivered promptly. Lovely customer services. Would buy again.
Product : Gorgeous mirror. Matched description. Fast delivery. Good communication. No issues. Thank you
Thanks for taking the time to leave us your feedback and we are pleased you were impressed by our customer service.
18-Mar-2017 Service:

Product:

Lovely mirror looks great on my bedroom wall easy fit with wall fixings Thanks for taking the time to leave us your feedback. We are so pleased to hear you like your new mirror and we are proud to stock over 900 different mirrors in our range. 
18-Mar-2017 Service:

Product:

Service rating : Excellent service from use of easy website / call to confirm order and delivery. 3 mirrors that are excellent value for money. They look so impressive.
Product : Looks amazing in our hallway
We are so pleased to hear you like your new mirrors! Be sure to follow us on Facebook & Twitter for all the latest products, promotions and competitions! We hope to hear from you again soon!
18-Mar-2017 Service:

Took 3 deliveries before I got a mirror that wasn't broken, scratched or otherwise damaged. People were nice but experience was horrible. Apologies that it took 3 attempts to deliver. We are reviewing our procedures to ensure that this does not happen again.
Read more reviews on Feefo